The Society of Cable Telecommunications Engineers and Telecrafter Products named Nuevo Siglo Cable TV engineer Mario de Oliveira its “2004 Field Operations Award” winner.
de Oliveira, who recently joined the Uruguay cable operator, was recognized for developing the “Cable Modem Inspector.”
The CMI takes advantage of information already provided by cable modems, without the need for big investments on new instruments, the SCTE said.
The CMI essentially uses a central computer at the headend to read data from particular and identified cable modems in the field, then sends this information to technicians who are connected to the CMI.
The information goes through a video and/or audio channel and is used to accurately tune the subscriber’s installation or to troubleshoot network problems.