Sling TV Pinpoints Streaming Issue

Mobile App Made ‘High-load Calls’ on Key Database
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Sling TV said it has located and fixed the source of technical issue that impacted the OTT TV service last Sunday (August 23) during the AMC premiere of Fear the Walking Dead.

“Earlier this week, we traced down the source of the matter: one of our mobile apps was making high-load calls on a key database,” Sling TV announced Friday (August 28) in this blog post. “This is typically not much of a concern given the huge processing capacity built into our system; however, a caching error compounded the issue and added previously unseen processing cycles that interrupted the service for some.”

Sling TV said it’s a “technical way of saying previous updates we made did not work as expected. More importantly, we have resolved the problem,” adding that the service’s apps are now behaving correctly.

Elsewhere on the app front, Sling TV announced today that it has launched a version for current models of the Amazon Fire HD and HDX tablets.

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