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In another example of how OTT-delivered live TV services can struggle under the strain during spikey, high-demand periods, Sling TV dealt with an outage Sunday night during AMC’s premiere of Fear the Walking Dead.
The Sling Answers Twitter handle acknowledged the issue last night, and apologized for it again today. “We're aware some of you had issues last night. Apologies if you saw an interruption. The team is on it: more details to come. *AK,” the company tweeted.
The issue erupted on Twitter and Reddit, as some Sling TV users said they were experiencing more than a simple interruption. “[I]t was zero access,” one customer said.
Sling TV announced it had inked a distribution deal with AMC Networks on February 9, the same day the OTT-TV service launched nationwide, led off by a core $20 per month service.
The temporary outage on Sunday shined more light on the challenges faced by OTT services delivered on unmanaged, best-effort broadband connections. Of recent note, TV Predictions said Sling TV also deal with technical snafus during the mid-season finale of Pretty Little Liars on ABC Family.