Subs to Order HBOVia the Web

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RANCHO CORDOVA, CALIF. -Goodbye flesh and blood, hello automation.
Time Warner Cable

customers in Memphis, Tenn., can now order
Home Box Office

premium programming directly from the Web thanks to the installation of
DST Innovis

'new "CyberCSR" online billing application.

CyberCSR interfaces with the cable operator's information database to verify and confirm the service order and deliver HBO "within minutes" of the customer request.

In most instances, HBO will be turned on before the customer has logged off from the Internet, DST said.

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