SupportSoft Firms Up Sales Staff


SupportSoft Inc. said Friday that it is boosting its international-market coverage and increasing its sales-staff roster.

The “Real-Time Service Management” software provider will open new offices in France, the Netherlands and Germany, along with a new “European Centre of Excellence” in Belgium, to be led by Rony Rotthier.

Francois Dumont has been named regional sales manager for Western Europe.

Oliver Metzker has been appointed regional manager for central Europe, coming to SupportSoft from Exigen Inc.

Robert van Wijk has joined SupportSoft to extend its European sales-operations coverage. He had been vice president of European operations for Core Networks.

In the Asia-Pacific region, the vendor has added a new sales office in India.

Terry Poindexter also moved from Core to SupportSoft, leaving his title as Core’s VP of worldwide sales to become SupportSoft’s VP of business development, Asia-Pacific.