Time Warner Cable is making all calls to Japan placed by its Digital Phone customers free through April 15 in the wake of the devastating earthquake and tsunami in that nation.
The program extends to both residential Digital Phone and Business Class Phone customers and will be retroactive for all calls placed on March 11, according to the cable operator.
Digital Phone customers who are making calls to Japan do not need to make any changes to their accounts in order to take advantage of this program. Calls to operators or directory assistance will continue to be charged at the usual rate.
"At Time Warner Cable we are caring members of the communities we serve and we know that in many of those communities right now we have customers worried about family and friends in Japan," said Time Warner Cable chairman and CEO Glenn Britt in a statement. "We have seen an increase in the number of calls made by our customers to family, friends and colleagues in Japan who have been touched by the events that occurred earlier today. They are all in our thoughts and we hope that this program removes a small measure of worry from our customers."
The nation's No. 2 MSO joins other distributors, including Cablevision, Verizon FiOS and AT&T U-verse in providing assistance during this crisis. Those providers are presenting TV Japan free of charge, as the 24/7 Japanese-language network has opened up its feed.