An "unauthorized person" gained access to e-mail addresses and the first names of TiVo customers after a security breach at a third-party marketing vendor, the DVR company said Saturday.
TiVo said it was informed by Epsilon, an e-mail marketing vendor, that files for some TiVo customers were accessed by an unauthorized individual. "We were advised by Epsilon that the information that was obtained was limited to first name and/or e-mail addresses only," TiVo said.
Epsilon does not have access to credit card details, service information or other personally identifiable information, according to TiVo.
Other companies including JP Morgan Chase and Kroger were also affected by the breach, which Epsilon said occurred March 30. Irving, Texas-based Epsilon said it is conducting a "full investigation" into the incident.
TiVo said it also is "conducting our own internal investigation to verify the information Epsilon has provided to us regarding this incident. We are in the process of notifying impacted customers of this breach."