TW Cable Rolls 100-Meg Upgrade Into Los Angeles

Faster D3 Tier Also On Tap for NYC and Hawaii; TWC Also To Replace ‘Lite’ Tier With Less Expensive 2-Meg Service
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Following an initial rollout in Kansas City, where it’s dueling with Google Fiber, Time Warner Cable announced Monday that it is in the process of boosting the max downstream speeds for its residential DOCSIS 3.0 cable modem tier to 100 Mbps in Los Angeles, and expects to do the same by the end of the year in New York City and Hawaii.

The company’s Time Warner Cable Business Services division also offers the new speed tiers in Los Angeles and New York City.

Back on the residential end, the free speed upgrades apply to TWC’s Ultimate 50 customers, the operator said, noting that the new 100-Meg service also comes with 30 email accounts, 10 gigabytes of email storage space, free home Wi-Fi, and access to more than 23,000 TWC Wi-Fi hotspots, and more than 200,000 via the “Cable WiFi” roaming partnership with Comcast, Cablevision Systems, Bright House Networks and Cox Communications.

TWC initially rolled Ultimate 100 in Kansas City in December 2012. The MSO has not announced when it will deploy 100-Meg speeds in all  markets, but TWC expects to launch it in additional markets throughout 2014, a spokeswoman said via email.

The operator also announced that the operator is scrapping its Lite Internet service and replacing it with a new, less expensive lower-end offering that doubles downstream speeds to 2 Mbps while keeping the upstream speed steady at 1 Mbps for $14.99 per month. That change, which applies to all TWC markets, will take effect on November 4, TWC said.

The retail price on the current Lite tier is $34.99 per month, though most customers bundle it with other services or sign up for it under a promotional price that typically runs $19.99 per month, the TWC official added.

“Consumers are adding more and more connected devices into their digital lifestyle. These new ultra-fast Internet speeds are designed to satisfy their growing demand to stream, download and connect simultaneously across multiple devices,” said Steve Cook, SVP and GM of Time Warner Cable residential Internet, in a statement. “As a thank you to our Ultimate Internet customers, we’re pleased to double their speed from 50 Meg to 100 Meg at no extra charge so that they can get everything they want online, even faster.”

The speed bumps in the initial set of additional markets enters play about three months after TWC increased its monthly cable modem fee from $3.95 to $5.99 per month for most of its residential high-speed Internet customers. At the time, the operator said it was in the process of deploying the 100-Meg service in more markets, noting that the new fees are to help cover costs of network upgrades and to cycle out older modems for newer devices that can take advantage of the faster speeds.