To aid New Yorkers left without power or communications after Hurricane Sandy, Time Warner Cable is deploying vehicles with mobile charging stations and free Wi-Fi access throughout the Big Apple, while the MSO also is donating $600,000 for recovery efforts.
The operator said an initial fleet of nine vehicles, equipped with 4G wireless, will make extended stops starting Thursday afternoon in hard-hit areas including Chinatown, the Flatiron District and West Village.
On Friday, Time Warner Cable will announce additional stops in its service areas. New Yorkers can follow @TWCable_NYC on Twitter for updates on the location of the vehicles. The MSO’s retail store locations in Staten Island and in Queens Center Mall also will allow anyone to recharge their devices.
Time Warner Cable also will open all of its Wi-Fi spots in New York City so that anyone can use its high-speed network. Time Warner Cable’s local news channel, NY1, has made all content available on its website (NY1.com) without requiring visitors to log in.
Separately, TWC announced that it will make donations on Thursday to three local relief efforts in the area affected by Hurricane Sandy. The cable operator will donate $500,000 to the Mayor’s Fund to Advance New York City, and $50,000 each to the American Red Cross of Northeastern New York, which serves the Mid-Hudson Valley, and the American Red Cross of Northern New Jersey.
“Time Warner Cable is a proud member of the communities we serve, and donating to those communities in times of great need is important to all 51,000 Time Warner Cable employees around the country,” TWC chairman and CEO Glenn Britt said in a statement. “I’m proud of the work my colleagues have been doing, both in preparation for, and in relief of the devastation caused by Hurricane Sandy.”
TWC said it has more than 2,400 technical operations, engineers plant and construction crews out in its New York City and New Jersey areas to help recover from the storm.
“Our extensive preparations for the storm, in addition to the incredible work of our employees, allowed us to maintain service for the majority of our New York City area customers,” John Quigley, Time Warner Cable’s regional vice president for New York City operations, said in a statement. “For those customers who lost service during the storm, we have been and will continue to work diligently to restore services as quickly as possible.”
All Time Warner Cable stores in the New York City area are open for business, except for a store on East 23rd Street in Manhattan and a location in Mt. Vernon, N.Y., which are currently without power.
Time Warner Cable’s New York City service area includes Manhattan, Queens, Staten Island and western Brooklyn, Mt. Vernon, NY, as well as Bergen and Hudson counties in New Jersey.