Time Warner Cable is looking to increase its local workforce in Kansas City by more than 9%, with the MSO ramping up hiring as Google prepares to launch its 1-Gig fiber-to-the-home broadband and TV service in parts of the market this fall.
TWC has nearly 900 area employees in Kansas City, Mo., and Kansas City, Kan. It currently has openings for 81 positions in the area, including 18 customer-service representatives and 14 "satisfaction assurance representatives."
"We already have a great group of local employees that live here and are heavily invested in the Kansas City community, and we are excited to expand that local workforce," Scott Miller, Time Warner Cable's area vice president of operations, said in a statement. "Kansas City has a great reputation as a high-tech community, and as the largest cable, internet and phone provider in the area, our employees are proud of the role they have played in helping Kansas City achieve that distinction."
According to the MSO, Time Warner Cable's economic contribution on Kansas City is more than $525 million annually, which it said will increase with the addition of the new jobs. In addition, the operator said it supports several community programs, including after-school programs geared around science, technology, engineering and math (STEM).
Time Warner Cable's KC hiring push comes as it gears up to take on serious new competition from Google.
Asked whether the hiring was prompted by the Google Fiber project, Time Warner Cable spokeswoman Marci Pelzer said, "We are adding jobs in Kansas City to support growth in our commercial and residential business, just as we added jobs last year. We have been a major employer in Kansas City for more than a generation. Nothing makes us prouder than adding jobs and boosting economic development in the communities that we serve."
Last month, Google announced details of its 1 Gigabit per second broadband and IPTV service, with standalone 1 Gbps service priced at $70 per month.
The company has invited KC residents in eligible zones, covering about 1 million people, to register their interest in getting hooked up to Google Fiber. After the Sept. 9 deadline, Google will decide which neighborhoods (or "fiberhoods," in Google's nomenclature) have enough household critical mass to be included in the initial wave of hookups. Google's franchise agreements with Kansas City communities permit it to selectively connect any areas it chooses.
Google has declined to disclose how much it's spending on the FTTH buildout. Industry experts peg the cost of fiber-to-the-home network construction at $1,000 to $2,000 per home passed.