Spanish-language network Univision says its signals are off Verizon MVPD and mobile streaming platforms despite its offer of an extension while the companies tried to hammer out a new carriage deal.
"At 5 p.m. EST on Oct. 16, 2017, entirely without warning, Verizon pulled Univision’s signal from both its Fios and mobile platforms, leaving consumers without access to the news, information and entertainment they rely on," Univision said in a statement.
The mobile reference was to El Rey Network content on Verizon's Go90 platform.
"Verizon chose to take this unprecedented action despite Univision’s offer of an extension of the current agreement. In light of recent natural disasters and current events impacting the Hispanic community, we are surprised and deeply concerned that Verizon would remove us from its systems -- and without warning to its customers."
Univision said Verizon should restore the signals and return to the negotiating table to "prove its commitment to the Hispanic community and show that it understands the value of Spanish-language programming."
Here is Verizon's response: "Our goal as always is to provide our customers the best possible TV experience while keeping prices as low as possible. Unfortunately Univision is proposing an increase of more than double what they charge for access to their channels today. In addition to the unfortunate timing of this excessive price increase, we believe the appeal for Univision’s programming is waning given their reported declining viewership. We’ve provided Univision a reasonable offer to continue providing our customers access to their channels. Unfortunately they rejected that offer and as a result we no longer have rights to bring them those channels. This is the same tactic Univision has used with multiple cable providers this year and last year.
"Verizon is committed to providing a wide variety of great Spanish-language entertainment options to our customers," the telco said. "Given the recent natural disasters in Puerto Rico, we worked with the owners of WAPA America and TV Dominicana to make these channels available to all our customers at no additional charge. This is in addition to an already strong line-up that includes channels like Telemundo, Discovery en Espanol, Telemicro Internacional and TVE Internacional." Hemisphere Media Group is the parent of WAPA America and TV Dominicana.
The impasse was a topic of conversation Monday night (Oct. 16) on Verizon's Fios Community forum.