Applying a layer of security and customer support for connected smart home devices, Verizon has launched TechSure, a service for its Fios and other high speed internet customers.
Verizon is selling three tiers of service:
-TechSure ($10 a month): Includes 24/7 phone support for most devices connected to the home network, and includes help with software installation, device setup support, and troubleshooting.
-TechSure Plus ($15 a month): The above plus identity theft protection, virus protection, and parental controls from partners that include LifeLock and McAfee.
-TechSure Premium ($30 a month): Everything in TechSure Plus, as well as added protection for many connected devices in the home (excludes mobile phones, which can be covered under a Total Mobile Protection plan). Under this tier, if a TV, tablet, smart thermostat, or any other eligible gadget breaks down, Verizon will repair or replace it.