WideOpenWest has completed the deployment of Sigma Systems' Device Provisioning Manager for the cable operator's new WOW Ultra TV service, which uses Arris Group's Moxi Gateways.
The MSO is using Sigma's DPM to manage customer entitlements across multiple device types needed to deliver services via the Moxi Gateway to connected devices within the home, including HD DVR, DOCSIS 3.0 data service, voice-over-IP, media sharing, Multimedia over Coax Alliance (MoCA) connectivity and in-home Wi-Fi routing.
"Sigma Systems has been a long-term technology partner to WOW, so we were confident that its DPM solution would perform as promised, and that the team would provide the 100% delivery assurance we needed to be successful," WOW chief technology officer Cash Hagen said.
Sigma's services team worked with WOW and Arris to deploy the Device Provisioning Manager. The Sigma DPM system lets operators provision multiple subscriber services in a multivendor, multidevice type environment, by assigning different classes of services based on service and subscriber. The management application also offers a tool for centralized system status and device health monitoring tool.
Privately held WOW, which serves communities in Illinois, Michigan, Indiana and Ohio, is owned by Avista Capital Partners.
Other Sigma Systems include Charter Communications, Cox Communications, Rogers Communications, Telus and Cogeco Cable.