Palo Alto, CA – February 13, 2019 – abode systems, a leader in DIY smart home security, today announces a new partnership with HelloTech, the leading on-demand, in-home tech support service, to provide premium installation and support services to abode customers opting to have their abode smart home security system installed for them.
From the ability to build the smart home and security system that best fits customers’ needs through the abode Essentials Starter Kit and iota offerings, to the ability to choose to monitor on your own or activate professional monitoring services, abode has always been committed to providing customers with choice. Through this new partnership, abode is giving users a new choice: to install the system on their own, or have it done for them thanks to HelloTech’s nationwide network of highly-skilled technicians.
Designed from the ground up as a whole-home automation and security system, both iota and the abode Essentials Kit provide comprehensive coverage of the home, and customer peace of mind. Once installed, either professionally or DIY, the easy-to-use system can be used to secure the home while simultaneously executing the automations that run customers’ homes the way they want.
abode customers interested in adding professional installation provided by HelloTech will have the option to add the service at check out on the abode website. Preferred appointment times will be selected and confirmed by HelloTech. HelloTech’s highly-rated technicians are available nationwide and automatically matched with each job. Cost for installation varies by system size but starts at $99.
“The abode line is a natural fit and addition to the portfolio of smart home installation services offered by HelloTech,” said Greg Steiner, CEO of HelloTech. “The abode system features deep integrations with a large number of products we already offer installation services for, such as video doorbells and smart thermostats, and most importantly, delivers whole home security and home automation in one powerful solution.”
“abode is thrilled to partner with HelloTech and extend their premium in-home installation services to customers nationwide,” said Chris Carney, abode co-founder & CEO. “Our customers can still choose to install the system on their own or, for a white-glove experience, have one of HelloTech’s experts install and configure their system for them to tie together all aspects of their smart home and security needs. We’re excited for what the future holds, as we work together to help users expand their systems to new connected home device categories and drive interoperability forward for the industry.”
The partnership between abode and HelloTech will begin with do-it-for-me installation services with plans to expand and introduce additional service and support features to customers in the future.
For more information on HelloTech, visit www.hellotech.com.
About abode systems
Founded in 2014 by former ADT executive Christopher Carney, abode was designed to be the most flexible and comprehensive all-in-one DIY smart security solution. With a vision of providing ease, simplicity and choice, abode combines a no-contract home security platform with comprehensive smart home functionality. Customers can choose on-demand short-term monitoring with no contract or commitment and abode offers out-of-the-box support for virtually any smart home device on the market including Nest, Amazon Echo, the Google Assistant, ZigBee and Z-Wave. This powerful platform is delivered in a simple user interface, giving customers an intuitive and easily customizable experience from setup to everyday use. Your home, your abode.
HelloTech is the leading on-demand, in-home technology support service, offering affordable and convenient tech support to your door. Available 24/7, in-home and remote online support, HelloTech utilizes a network with thousands of experts nationwide that are hand-selected, vetted and background-checked to provide a top-notch customer experience. HelloTech offers diagnostic solutions, support and hands-on training for just about any technology need from setting up and training new smartphone users on device capabilities and features to consolidating smart home technology, enhancing IoT connectivity, boosting Wi-Fi and cable networks, installing and mounting TV's and much more. HelloTech is based in Los Angeles and was founded in 2014. For more details, visit www.hellotech.com.