Ericsson enhances Preemptive Support with big data analytics

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ricsson (NASDAQ:ERIC) today announced it has enhanced Ericsson's Preemptive Services capability with big data analytics to help operators uncover new network insights, predict issues and root causes of imminent network incidents. This new capability enables operators to take corrective actions ahead of time to avoid impact to subscribers, helping operators transform network operations from reactive to proactive.

Staffan Pehrson, Vice President of Network Rollout, Support & Optimization at Ericsson says: "Our Preemptive Services offering has over the years, helped operators improve their network quality and operational efficiency.  Now, by combining the power of big data analytics with our global network experience, we can provide even more insights on imminent network events that are not obvious to manual analysis and avoid business-impacting issues."

By data-mining a vast range of network and external data, Ericsson provides actionable recommendations developed from our expertise and machine learning models - which are fully aligned with operator business priorities. Ericsson Preemptive Services infuses the same network know-how, intimate knowledge of operator networks, and big data analytics expertise that has produced the award-winning Ericsson Expert Analytics product taking incident management services to a new level.

For more information, go to:

http://www.ericsson.com/ourportfolio/services/preemptive-support

http://www.ericsson.com/ourportfolio/products/expert-analytics

Ericsson is the driving force behind the Networked Society - a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure - especially in mobility, broadband and the cloud - are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world's mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions - and our customers - stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

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