American Customer Satisfaction Index Unsolved Mystery: U-verse TV Ranks No. 1 in Pay TV Customer Satisfaction for a Fourth Straight Year Somehow, the video platform abandoned by AT&T three years ago, then cast off to private equity increased its American Customer Satisfaction Index score by five full percentage points over last year Consumer Satisfaction With Streaming Services Slips, According to Survey American Customer Satisfaction Index sees higher score for pay TV Dying Platforms Rule! AT&T U-verse and Verizon Fios Continue to Lead in Pay TV Customer Satisfaction Fast-falling, marginalized telco TV platforms actually increased their leads in the latest American Customer Satisfaction Index rankings Latest American Customer Satisfaction Index OTT Dominates Pay TV in Customer Satisfaction By Jeff Baumgartner published 28 May 18 Multichannel News NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MOST READ1'Problematic' FCC Conditions On Station Sale Could Create Detroit Drama2Steve Carell Joins Tina Fey in Netflix Adaptation of 'The Four Seasons'3Nick Carter, Aaron Carter Subject of New Investigation Discovery Docuseries 4AT&T Fixed Wireless Access Deployment Accelerates, Internet Air Adds 110,000 Customers in Q15Robert Rose’s AIM Tell-A-Vision to Take Broadcast Syndication Viewers Inside the War in Ukraine with 4-Part Docuseries Starting This Weekend
